ISO 9001:2015 Basic Training

Training Objective

The ISO 9001 Basic Training aims to provide participants with a thorough understanding of the requirements, structure, and application logic of the ISO 9001:2015 Quality Management System standard. It gives a solid conceptual foundation to those who will be involved in implementing or auditing a QMS within their organization.

Training Content

• Structure of ISO 9001:2015 and the Annex SL high-level structure
• Core concepts: process approach, risk-based thinking, PDCA cycle
• Understanding the organizational context and interested parties
• Leadership, quality policy, and organizational roles
• Planning: risks, opportunities, and quality objectives
• Support: resources, competence, awareness, communication, and documented information
• Operational planning and control, design and development
• Performance evaluation: monitoring, internal audit, management review
• Improvement: nonconformity, corrective action, and continual improvement

Who Should Attend

Quality managers, department representatives, prospective internal auditors, and any employees who are new to the standard or involved in a certification project will benefit from this training.

Outcomes

Upon completion, participants will be able to interpret all clauses of ISO 9001:2015, understand how to build a process-based quality management system, contribute to internal audit preparation, and support a culture of continual improvement within their organization.